Terms & conditions
Where are we registered?
The website is operated by Torque Block, registered under Government of India with GSTIN – 29BLPPB8379G1ZH under the principal place of business #464, AVR Complex, 3rd Block, HMT Layout, Vidyaranyapura, Bengaluru – 560097.
What is our Governing law?
Our service offered to you falls under the jurisdiction as per the address mentioned above in the state of Karnataka, India.
How about return and refunds?
Tyres or any products offered by us cannot be return back or exchanged unless they satisfy these conditions –
You got a faulty product from us. The product when received was damaged in transit or there was a defect in the product itself. Such cases have to be reported to us within 48 hours after you receive your ordered items and we will see to it best as to how we can return/exchange or refund your money back at the earliest. All products which we carry are bound by manufacturer’s warranty only.
What are our terms to use the service?
All users agree not to reproduce, duplicate, copy, sell, resell or exploit any portion or access to the service or any contact on the website through which the service is provided, without express written permission by us.
Are there 3rd party tools and links in the website?
Yes. All 3rd party links and services which are offered on the website are for improving your overall experience on the site.
What information do we collect when you visit our website?
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Do you collect our personal information?
Yes and we use it to fulfil any orders placed with us, shipping the products to you and for communicating with you.
Where do you share this personal information?
We use your information with other 3rd parties to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For e.g. Google and Facebook.
What do you as a user agree on when commenting about our service?
You agree that your comments will not contain unlawful, abusive or obscene material, or contain any computer virus or malware that could in any way affect the operation of our services.
Can there be changes made to the above policies?
We are constantly working to update our website and this means that our policies are also updated. This helps us provide you with better service and user experience.