Returns and Refund Policy
General Guidelines
- Return Window: We allow returns within 24 hours from the time of delivery, with some
extending it up to 48 hours. Be sure to check the specific return window for the product you're buying.
- Cancellation Window: We allow cancellation only from the time of order being placed till
the time of dispatch.
- Condition of Product: Generally, products need to be in original, unused condition to be
eligible for return. This means no installation, mounting, or damage.
- Proof of Purchase: You'll need the original invoice to process a return.
- Restocking Fees: There might be a nominal fee for restocking, typically a percentage of the
original purchase price, for all returned goods.
Additional Considerations
- Incorrect Shipment: If you receive the wrong product, we will allow you to return them for
a replacement only.
- Defective Product: Warranty policies typically cover manufacturing defects and do not apply
to physical damages.
- Recommendation: Before making a purchase, always check the store's return policy for
products. This will help you understand their specific requirements and avoid any surprises later. You can
usually find the return policy on the store's website or by asking a salesperson directly.